Shipping policy

🚚 Shipping Policy – Lazora Souq

At Lazora Souq, we are committed to delivering your orders safely, quickly, and efficiently.

📦 Order Processing Time

  • All orders are processed within 1–3 business days after confirmation and payment verification.
  • Orders are not processed on weekends or public holidays.
  • In case of high order volume, processing may take slightly longer.

🚚 Delivery Time

  • Within UAE: 3–7 business days (approx.)
  • Delivery time may vary depending on location, courier service, and customs clearance (if applicable).
  • International delivery times may differ based on destination country.

📍 Shipping Areas

  • We currently offer shipping to UAE and selected international locations.
  • Availability of shipping to specific countries may change without prior notice.

📦 Shipping Confirmation & Tracking

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp.
  • You can track your shipment using the provided courier tracking system.

⚠️ Delays & Issues

  • Lazora Souq is not responsible for delays caused by:
    • Courier service issues
    • Customs clearance
    • Natural events or holidays
  • However, we will always support you in tracking and resolving shipping issues.

❗ Wrong Address Responsibility

  • Customers are responsible for providing a correct and complete shipping address.
  • Lazora Souq is not responsible for delays or losses due to incorrect address details.

📞 Contact Us

For any shipping-related questions:

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